Terms of Service

ORILEAD is a software service provided and sold by ORISMOS (Orismos Digital Marketing), Vryantos 24, 113 64 Athens, Greece. VAT number: 100831401. Email: info@orismos.gr. Telephone: 211 40 67 385.

ORISMOS is the contracting party for every ORILEAD subscription purchased through this website.

ORILEAD is a cloud-based (SaaS) lead management platform. It captures leads from Meta Lead Ads and other connected sources, routes them to the right team member, records follow-up activity, and reports on outcomes.

ORILEAD is provided as an online service; no software is installed on your premises.

To use ORILEAD you create an account with a valid email address and accurate company information. You are responsible for the accuracy of the information you provide and for the security of your login credentials.

You may invite additional users to your workspace. You remain responsible for their use of the service.

New self-service accounts start with a 14-day free trial. No credit card is required and no payment method is collected to begin the trial.

You are not charged automatically when the trial ends. If you do not choose a paid plan, your workspace becomes read-only. Your data is retained so you can subscribe later and continue from the same workspace.

ORILEAD is offered in Business plans (for a company managing its own leads) and Agency plans (for agencies managing leads for their clients). The features and limits of each plan are described on the pricing pages.

No setup or activation fee applies to self-service subscriptions. Optional assisted onboarding and implementation services may be quoted separately upon request and are never required in order to use ORILEAD.

Paid ORILEAD subscriptions are recurring subscriptions. You choose a monthly or an annual billing period when you subscribe.

Monthly plans are billed once a month. Annual plans are billed once a year, in advance, for the whole year.

Unless you cancel before the next renewal date, your subscription renews automatically for a further billing period — monthly plans renew monthly, annual plans renew annually — and the payment method saved with our payment provider may be charged for the new period.

You can see your next billing date at any time in the Billing section of your account.

All ORILEAD prices published on this website are net prices and exclude VAT and other applicable taxes, unless explicitly stated otherwise.

Applicable VAT or other taxes are calculated during checkout based on the billing information you provide and the tax treatment that applies to it. You are responsible for providing accurate billing details and a valid VAT / Tax ID where applicable.

Prices shown in currencies other than the euro are indicative. All subscriptions are billed in EUR.

Payments are processed by our payment provider, Stripe. Card details are entered and stored with the payment provider; ORISMOS does not store your full card data.

By subscribing you authorise recurring charges for the plan and billing period you selected, until you cancel.

You may cancel your subscription at any time from the Billing section of your account. There is no cancellation fee and no minimum commitment beyond the billing period you have already paid for.

Cancellation stops future renewals. Your subscription remains active until the end of the billing period you have already paid for.

At the end of that period your workspace becomes read-only. Your data is retained in accordance with our normal data-retention practice, and you can reactivate by subscribing again and continuing from the same workspace.

Subscription fees already paid are generally non-refundable once a paid subscription period has started, except where required by applicable law or in cases such as duplicate or erroneous charges accepted by ORISMOS.

Cancelling a subscription stops future renewals but does not normally refund the current paid billing period. The 14-day free trial exists so that you can evaluate ORILEAD before paying anything.

If you believe you have been charged incorrectly or twice, contact ORISMOS at info@orismos.gr and we will review it.

Nothing in this policy limits any mandatory rights available under applicable law.

If a recurring payment fails, payment may be attempted again according to our normal billing process and you will be notified.

You have a grace period of 11 days to resolve the payment, during which your workspace continues to work normally. If the payment remains unresolved after that period, access may become restricted and the workspace may become read-only.

Your data is not deleted automatically merely because a payment failed.

A read-only workspace — after an expired trial, after the end of a cancelled subscription, or after an unresolved failed payment — means that you can still sign in and see your existing information, but the workspace no longer accepts changes.

Choosing a paid plan restores full access to the same workspace.

The leads, notes, users and settings in your workspace belong to you. ORISMOS processes them on your behalf in order to provide the service.

Each workspace is isolated: other customers cannot see your data.

You can export your leads and reports from within the platform, according to the export features included in your plan, for as long as your subscription is active.

If you need assistance with an export, contact info@orismos.gr.

You agree to use ORILEAD lawfully, and in particular to comply with data protection law and with the advertising and lead-generation policies of the platforms you connect, such as Meta.

You may not attempt to gain unauthorised access to the service, interfere with its operation, resell access outside an approved partner agreement, or use it to send unlawful or unsolicited communications.

You are responsible for the accuracy of your account and billing information, for managing your users and their permissions, for the lawful basis on which you contact the leads you receive, and for maintaining your own connections to third-party platforms.

We aim to keep ORILEAD available at all times, but the service may occasionally be interrupted for maintenance, updates or reasons beyond our control.

We may improve, change or discontinue features. If a change materially reduces the functionality of your paid plan, we will inform you in advance.

ORILEAD, its software, design and documentation remain the intellectual property of ORISMOS. Your subscription grants you a non-exclusive, non-transferable right to use the service for the duration of your subscription.

To the extent permitted by applicable law, the total liability of ORISMOS in connection with the service is limited to the subscription amounts you paid for the twelve months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded by law.

How personal data is collected, stored and processed is described in our Privacy Policy, which forms part of these Terms.

Where applicable, the official fiscal document for your subscription is issued separately by ORISMOS using the billing information you provide.

Payment confirmations or receipts generated by the payment provider are proof of payment and are not the official fiscal document.

We may update these Terms to reflect changes in the service or in the law. The date at the top of this page shows the latest version, and material changes will be communicated to active customers.

These Terms are governed by the laws of Greece, and the courts of Athens have jurisdiction, subject to any mandatory rights or jurisdiction rules that may apply to you under applicable law.

ORISMOS — Orismos Digital Marketing, Vryantos 24, 113 64 Athens, Greece. Email: info@orismos.gr. Telephone: 211 40 67 385.